Terms & Condition

Understand the rules, rights, and responsibilities when using our platform.

Terms & Condtions

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of our task-management platform (“Service”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

2. Account Registration and Security

By registering for an account, you are responsible for providing accurate information and keeping your credentials secure. You are fully responsible for any activity that occurs under your account. You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to misuse the platform, attempt to access unauthorized areas, interfere with system operations, or engage in any activity that may harm the Service or other users.

3. Content Ownership and License

The Service allows you to create organizations, projects, tasks, and related content, and to invite team members to collaborate. You retain ownership of all content you create and submit. By using the Service, you grant us a non-exclusive, worldwide license to store, display, and process your content solely for operating and improving the platform. We do not claim ownership of your data or use it for advertising or resale. You are responsible for ensuring that uploaded content does not violate the rights of others or applicable laws.

4. Subscription Plans and Payments

Subscription plans and payments are processed securely through Stripe, our billing partner. By subscribing to a paid plan, you authorize Stripe to charge your selected payment method on a recurring basis according to the plan you choose. All pricing, billing cycles, and renewal terms are displayed at the time of purchase. Refunds, billing details, and payment-related issues are subject to Stripe’s policies. We may update pricing or introduce new service tiers and will communicate any changes in advance.

5. Lapsed Subscriptions and Data Retention

If a subscription payment fails or a paid subscription is cancelled, paid features will become unavailable immediately. Your workspace and its content will remain in place, subject to the limits of the applicable free plan.

If your workspace exceeds the free plan limits for members or administrators, the workspace may be placed on hold. Administrators will retain limited access to renew the subscription or bring the workspace within the free-plan limits. Other members will be temporarily unable to access the workspace.

If your workspace exceeds the free plan's data or storage limits, your data will be retained for a limited period following the lapse of your subscription. During this period, you can prevent deletion by renewing your subscription or reducing your stored data to within the applicable free-plan limits.

Data may be permanently deleted 90 days after the subscription lapses if the subscription remains inactive and the workspace continues to exceed the free-plan limits at that time. Once deleted, data cannot be recovered.

This policy applies whenever a paid subscription ends, including when you voluntarily cancel your subscription. It does not apply to workspaces that have never had a paid subscription.

Workspace administrators will receive email notifications when a payment fails and while the subscription remains lapsed and the workspace exceeds the applicable free-plan limits.

Before any permanent deletion occurs, administrators can download the workspace's files as a single archive from the Files page. If you need assistance retrieving your data, please contact us at support@zyraa.net before the applicable deletion date.

6. Modifications and Termination

We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We also reserve the right to terminate or restrict your account if we believe you have violated these Terms or engaged in harmful or unlawful behavior. Upon termination, access to your account and content may be restricted. User-initiated account deletion is not yet supported, but we plan to introduce this feature in the future.

7. Security and Disclaimer

Our Service uses trusted, industry-leading infrastructure and follows standard security practices. However, we make no guarantees regarding uninterrupted availability, error-free performance, or absolute security. The Service is provided “as is” and “as available,” and we disclaim all warranties, express or implied. We are not liable for indirect, incidental, special, or consequential damages from your use of the Service, data loss, or inability to access the platform.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, or expenses arising from your use of the Service, your content, or violation of these Terms.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Country], without regard to conflict-of-law principles. Any disputes will be resolved in the courts of [Your City/Country], unless otherwise required by law.

10. Updates to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

11. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at support@zyraa.net.

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